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Product Support

For any technical or servicing needs, you may contact our Customer Service by

Emailcustomerservice@fitnessconcept.com.my
Tel03-8026 2211 or 03-8026 2212

 

Please provide the following information upon contacting us:

  • Name
  • Address
  • Contact number
  • Email address
  • Sales order number
  • Date of purchase
  • Technical problems

 

Suunto, Polar and FORA

Kindly send your defective Suunto, Beurer, Polar and Garmin products for servicing directly to the Service Center as below. Please bring along your receipt for servicing:

 

Suunto Service Centre
Address: Wisma UFL, No. 5, Jalan KIP 3
Taman Perindustrian KIP, Sri Damansara
52200 Kuala Lumpur
Malaysia
Tel: 03-6275 9544
Fax: 03-6276 9285
Business Hour: Monday to Friday (9am - 6pm)

 

Polar Customer Care (MY)
Address: F-2-08, Sunsuria Forum
No 1, Jalan Setia Dagang All U13/AL
Seksyen U13, Setia Alam
40170, Shah Alam
Selangor, Malaysia
Tel : +603 7688 1301 / 017-677 3298
Fax : +603 7688 1302
Business Hour: Monday to Friday, 9am to 5pm
Email: cs@agtmarketing.co

 

Kinsmedic Service Centre:

Address  : Level 1-1, Wisma Fiamma, 20, Jalan 7A/62A,
Bandar Sri Menjalara, 52200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Tel : 1300-88-8848 (Customer Careline, Ask for Service Department)
Service Centre  : 03-6279 8620 (Direct Line)
Email            : service@kinsmedic.com.my
Website   : www.kinsmedic.com.my

 

Downloads

Polar Service Memo